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EIA JESD 246:2014

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EIA JESD 246:2014

Customer Notification Process for Disasters

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This standard is applicable to suppliers of, and affected customers for, solid-state products and the constituent components used within. This standard establishes the requirements for timely notification to affected customers after a disaster has occurred at a supplier's facility that will affect the committed delivery of product. This standard puts specific emphasis on notification, timing, and notification content which includes risk exposure, impact analysis, and recovery plans. Notified customers will then be able to take appropriate action to minimize the impact on the production of their own products and shipments to their customers. This will help to ensure continuity of supply within the entire supply chain. This standard allows the use of a supplier's existing practices and procedures from any organization within the company (e.g., fulfillment, logistics, sales, marketing, customer service, quality, etc.,) to be used to fulfill the requirements of this standard. This standard may be used as a part of a company's overall Disaster Recovery process.

Author EIA
Editor EIA
Document type Standard
Format File
ICS 03.100.01 : Company organization and management in general
Number of pages 10
Year 2014
Document history
Country USA
Keyword EIA 246;246;EIA JESD246